The AI Feedback Loop
Will AI help humans do better human work, namely by helping us improve our emotional intelligence, soft skills and interpersonal communication skills?
Leveraging advances in emotion detection, natural language processing (NLP), and computer vision and combining it with psychology and linguistics, AI algorithms have gotten better at detecting, analyzing, and processing how tone, pitch, facial expression, eye contact, body language, and dozens of other verbal and non-verbal communication features influence communication.
By letting AI tap into your customer conversations, either voice, video, or text, AI can take complex and often puzzling data and find patterns in effective communication not apparent to the naked eye.
The potential applications of these technologies go beyond sales and customer success.
Many professional roles requiring strong communication skills, including leadership, public speaking, product management, virtual therapy, teaching, language learning and bedside manner will benefit from AI that measures emotional intelligence.
